Hello,
Thanks, Peter and to all of you for your feedback about this.
I do understand the purpose of the breadcrumbs and how they
are pulled in, but for the online help I am creating, I was hoping
to customize them for a couple reasons. One is that the Home link
in the breadcrumb goes to the default page that is presented when
you open the help file; however, if you have screen level help
(which I will have), when you open only the help topic for each
screen, it displays only that one topic. The breadcrumbs display in
the topic and follow the folder and file structure in which you
built your folders and topics, and if you autogenerated the TOC,
the TOC mimics the folder/file structure, and the breadcrumbs
indeed, will follow the same path. What is happening in my
instance, is that the online help topic for a particular screen
opens, and does not contain any forward and back buttons (still
trying to figure out how to add these--without having to use
WebHelp Pro). If someone uses the breadcrumb to navigate, and they
click the Home link, it takes them to that default screen and they
can't get back to where they came from unless they know to click
the Show link to open the TOC--and even if they get here, then they
may not know where to go to get to where they were. I guess we can
hope they will use the Index, or Search option.
The second reason I was wanted to customize the breadcrumbs,
which now, after thinking about it, wouldn't make sense, is because
I will not be autogenerating the TOC. The application I'm writing
help for is set up with many tabs, with tabs under those tabs, then
an abundance of links to other screens/tasks. In most cases, I
organize my topics in a task-based format, but to keep things
organized for this project, I am using more a screen-based
approach, then will manually create the TOC. Some of the members on
the project see a benefit in using the breadcrumbs, but I find that
the breadcrumbs may become confusing because some of the folders
that I created (for organizational purposes) in the Project Manager
will not exist in the TOC;however, will still exist in the
breadcrumbs.
I have proposed to turn the breadcrumbs off for this online
help--so not to confuse users, and several other writers in my
department concur, but these aren't the people that I need to
convince.
Sorry if I've confused anyone/everyone. 😞
Just trying to figure this all out. :-)
Thanks again for your time reading through this, and your
responses.