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How do I reactivate? Keep getting message "ERROR! CHECK ACTIVATION

New Here ,
Jul 20, 2015 Jul 20, 2015

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I recently changed my password. Since I have had trouble. I can not download from the library,. I can not open books in Adobe Editions 4.0. computer - Acer notebook; reader - Kobo.

Message: ERROR! CHECK ACTIVATION.  Need help!

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New Here ,
Jul 20, 2015 Jul 20, 2015

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I also have just run into the same thing. Any help would be appreciated. An it does state that I am authorized! Go figure.

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Contributor ,
Jul 20, 2015 Jul 20, 2015

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Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize Adobe Digital Editions then you will be able to reauthorize.

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New Here ,
Jul 21, 2015 Jul 21, 2015

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Thank you for the tip.

It worked.

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New Here ,
Jul 21, 2015 Jul 21, 2015

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I tried this and it keeps saying my password is incorrect, yet I checked it on my account and it is fine. Won't let me deauthorize.  Even tried uninstalling and reinstalling and still won't work.


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