an agent said i needed to use a forum for my problem, I got a new computer and tried to authorized it to download ebooks, which works but it won't let me transfer to my Nook. whenever I try to authorized it again, it says I made a mistake and can't go for

[Guest]

I had adobe digital editions on my old computer, where I downloaded ebooks, then transferred to my Nook (e reader), all worked fine.  Now I tried to "authorize" my Adobe for my new computer, it will let me download, but not transfer to the Nook.  Can anyone help?  An Agent with Adobe said I had to come to the forum, don't know why, seems he could have helped me.

[John T Smith]

I think you were given bad information... no other user at an open forum (this is not Adobe support) is going to be able to help with an authorization/registration problem

However, asking in the forum for the software you are using MAY result in someone having information on a fix to your problem

If you will start at the Forums Index https://forums.adobe.com/welcome

You will be able to select a forum for the specific Adobe product(s) you use

Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

[pwillener]

[topic moved to ADE forum]

[loriv9564573]

OK, problem solved for me. Here is what I did. First I plugged in my Nook, then I went to the drive that it was on, in this case "F". I found the Adobe Digital Editions file folder and deleted it. Then I deleted my copy of Adobe Digital Edition off my computer, using Geek Uninstaller. Then I downloaded the newest version of ADE (4.3), then installed it on my computer. Went to my my library's online e-book website and downloaded a book. Forget the book you had on there before, because it will say you already downloaded it to your device. Then I opened ADE, and before it would let me see if the book was even there, it prompted me to authorize my computer, which I did, using my Adobe account info. Then when that was done, I plugged in my Nook, and it recognized it and authorized it. Dragged the book to my Nook, and it worked. Looked in my Nook and there it was.

I hope this helps others with the same problem.