Moved to new PC - installed Digital Editions but can't copy downloaded ebooks to my ereader. May be to do with authorizing Computer??

[Guest]

Tried Chat Support but they have said they are not trained on this 'App'.

[Guest · Accepted solution]

No-one seems to be answering these questions but I managed a partial solution myself - My computer had been registered without an Adobe Id. It was necessary to de-activate that Id by typing Ctrl-Shift-D. Then I could activate with my old ID (email address) and password.

This enabled me to then download another book and transfer it to my Nook. The ebooks that I had earlier downloaded but not able to copy were still unavailable as they had been downloaded to my earlier, incomplete activation. I deleted these and now have to wait for them to expire in 20 days before I can download them again to my new activation Adobe Id.

However, I can now download new books.

Frustrating and annoying that there is no support for this product and no other alternative. Perhaps someone else knows of one?

[kayh7316711]

Having the same issue and glad to have at least a partial answer.  Hate that I will have to wait for the borrow to expire to download again as I wanted to read the book.  Oh well, at least I'll be able to read something else now!  Thanks for the info!