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se inicia la instalación y luego sale una ventana con mi nombre de usuario y me pide contraseña, ya he probado con mi contraseña del ordenador , contraseña de la pag de adobe y nada , que puedo hacer. Gracias por sun atención

New Here ,
Jul 27, 2015 Jul 27, 2015

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Se inicia la instalación y luego sale una ventana con mi nombre de usuario y me pide contraseña, ya he probado con mi contraseña del ordenador , contraseña de la pag de adobe y nada , que puedo hacer?. Gracias por sun atención.

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correct answers 1 Correct answer

Adobe Employee , Jul 28, 2015 Jul 28, 2015

hi alexandrac77013988,


This is the OS, not Flash Player, prompting you for the password. Please see What userid & password do I need to install Flash Player?

Este es el sistema operativo , no de Flash , le solicita la contraseña. por favor mira What userid & password do I need to install Flash Player?

--

Maria

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Adobe Employee ,
Jul 27, 2015 Jul 27, 2015

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Hi alexandrac77013988,

Can you please post a screenshot (see How to post a screenshot in the forum) of the password prompt screen?

Could you also please provide the following information:

  •     Operating System and Version
  •     Browser on which you want to run Flash content.
  •     Site from where you have obtained Flash Installer.

Thanks,

Eswar

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Adobe Employee ,
Jul 28, 2015 Jul 28, 2015

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hi alexandrac77013988,


This is the OS, not Flash Player, prompting you for the password. Please see What userid & password do I need to install Flash Player?

Este es el sistema operativo , no de Flash , le solicita la contraseña. por favor mira What userid & password do I need to install Flash Player?

--

Maria

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