Why do I get this error when trying to download updates: "Error could not open key" I have a licenced version of Adobe X

[jefft24937691]

Why do I get this error when trying to download updates: "Error could not open key" I have a licenced version of Adobe X

[Sheena Kaul · Accepted solution]

Hi Jeff,

Please follow the help document below:

Error 1402 | Error 1406 | Acrobat, Reader

You may also refer tot he thread below where the similar issue has been addressed:

Error 1402:Could not open key: HKEY_LOCAL_MACHINE32\...

Regards,

Sheena