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I am using Mac OS X 10.9.5. I installed ADE 4.0 and was able to use the ascm file from my local library to download a library book to ADE 4.0 bookshelf. ADE recognizes my Kobo eReader, but when I drag the book to the eReader, ADE first tells me it is copying the file to the eReader, then it promptly crashes and gives a long error (pasted below). I tried this on my laptop too, which uses Mac OS X 10.7.5, also with ADE 4.0. Exact same thing happens.
I have no idea what's going on. Does anyone have any suggestions? I tried plugging the eReader in at different times (when ADE is launched, and before it launches), with no change in the error.
Any help will be appreciated!
Error Message:
rocess: | Adobe Digital Editions [830] |
Path: | /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions |
Identifier: | com.adobe.adobedigitaleditions.app |
Version: | 4.0 (1) |
Code Type: | X86-64 (Native) |
Parent Process: launchd [138]
Responsible: | Adobe Digital Editions [830] |
User ID: | 501 |
Date/Time: | 2014-10-19 12:26:44.744 -0400 |
OS Version: | Mac OS X 10.9.5 (13F34) |
Report Version: 11
Anonymous UUID: D9964638-76EB-805C-616A-CCF088BC4A27
Sleep/Wake UUID: 7F8B5B6C-3EC2-4447-97D8-316DEFA689DD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Region Summary:
ReadOnly portion of Libraries: Total=193.8M resident=146.3M(76%) swapped_out_or_unallocated=47.5M(24%)
Writable regions: Total=81.7M written=13.9M(17%) resident=24.1M(29%) swapped_out=0K(0%) unallocated=57.6M(71%)
REGION TYPE | VIRTUAL |
=========== | ======= |
CG backing stores | 7196K |
CG image | 468K |
CG raster data | 24K |
CG shared images | 180K |
CoreAnimation | 8K |
Foundation | 4K |
Image IO | 308K |
Kernel Alloc Once | 8K |
MALLOC | 44.3M |
MALLOC (admin) | 32K |
Memory Tag 242 | 12K |
SQLite page cache | 256K |
STACK GUARD | 56.0M |
Stack | 10.7M |
VM_ALLOCATE | 16.4M |
__DATA | 24.7M |
__IMAGE | 528K |
__LINKEDIT | 73.6M |
__TEXT | 120.2M |
__UNICODE | 544K |
mapped file | 54.8M |
shared memory | 4K |
=========== | ======= |
TOTAL | 410.0M |
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: eReader-3.8.0
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:
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I have the same issue so also need help on this.
K
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Af first deauthorisize your PC and the Kobe e-reader.
Remove ADE 4.0/4.01 and install ADE 3.0
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Af first deauthorisize your PC and the Kobe e-reader.
Remove ADE 4.0/4.01 and install ADE 3.0
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Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
Some important kobo related bugs/crashes are fixed in this release.
I hope it fixes your crash issue as well.
Let me know if it works for you.
-chirag
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Thank you!! I had the same problem... This worked for me.
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You are the real MVP, thank you!!. I have been struggling with this issue for over two weeks on my new Mac. Bless you KIND stranger!!!