• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

How to change adobe ID

New Here ,
Aug 09, 2015 Aug 09, 2015

Copy link to clipboard

Copied

I bought my daughter an e-reader and when setting it up tried to set her up with an adobe ID. However at the end of the process she was not granted an I as she was under 13. I then generated an adobe ID for myself and went on to download the adobe digital editions. However I was unable to down load books from the library and it seems that the computer needs to be reauthorised, to do this the current authorisation needs to be erazed. But I cannot do this as my daughters email pops up in the prompt box and I am unable to change this. I there a way I can merge adobe ID's or erase hers (as she was not even given one in the first place!) so that my ID can erase the authorisation? I ahve already tried uninstalling and then reinstalling the programme. I also contacted ADOBE 24hr support, who weer unable to help.(!?)

thanks in advance

Views

191

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation