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I am trying to upgrade to the current flash player. I meet or exceed all system requirements. I am running Windows XP, SP 3. Using Firefox V 39. Every time I download the latest version I receive the following error: Adobe Download Manager has encountered a problem and needs to close. We are sorry for the inconvenience." I have tried multiple attempts to download and used multiple browsers to download and I continue to receive this error. Can you please advise? Thank you!
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Hi captrose,
The online installer isn't working on some WinXP systems. The online installer team is aware of this and working on a fix. In the mean time, please use the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section.
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Maria
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I was able to use the link in your first suggestion. Sorry, I meant to reply, got busy & forgot. THANK YOU for your help!!