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ADE 2.0 won't open after power failure

Community Beginner ,
Aug 11, 2015 Aug 11, 2015

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I was downloading a book from the library when the power went out for about 30 seconds. I was able to restart quickly but now ADE will not open at all. "Checking for a problem" comes on momentarily but flashes off. I am running Windows 8.1. Should I try uninstalling/reinstalling. I tried rebooting a 2nd time but that did not help.

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Community Beginner ,
Aug 11, 2015 Aug 11, 2015

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I found a fix for this! Apparently this can happen if ADE is open when you have a crash.

Go to

   

C:\Users\(YourAdministratorName)\AppData\Local\Adobe_Systems_Incorporate\

Rename  Adobe_Systems_Incorporate\

To

xxxxAdobe_Systems_Incorporatexxxx.

   

When you open ADE again this file will regenerate & problem solved

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