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Jus wondering if anyone can help me. I am trying to transfer a book I borrowed from the library to my kobo. Everytime I drag and click it I get the following message. Adobe digital editions has stopped working windows will close the program and notify you if a solution is available. I used to use the Kobo on my desktop with no problems borrowing from the library but now I have a laptop I get this message every time. It will let me put books that I have purchased on my kobo but no library books. Also does it matter that I have a new kobo same model(just that my kobo was relpaced due to a problem I had) any help appriciated.
thanks
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I am using windows 7.
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I am having the same problem with downloading library books to my Nook. I tried what the other answerer said and it did not work for me. Here's what else I have tried (maybe there's something I did that you haven't): I uninstalled ADE from my computer. I then uninstalled ADE from my Nook by plugging it into the computer and deleting the files that said ADE. I restarted computer and installed ADE again. You have to set up a username and password through ADobe first. I then dowloaded the book to ADE again and dragged to Nook again. Still same thing- ADE shuts itself down. Another user said plug in your ebook first then open ADE. Still same thing. When I plug my nook into compter and open its documents on the computer, my library books are there. But when I unplug (safely) they are not on my Nook to be read. So confused!!!! I hope somebody can help us! I think it's a windows 7 problem. I'm going to try from another computer later today. I'll let you know if that works.
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I have tried what the previous poster has said but it didn`t work. I also tried installing and uninstalling adobe and still nothing. I don`t have any idea what is wrond and I am so frustrated as the reason I got the kobo was mainly to borrow from the library. Will keep searching for the answer and let you know if i find it. Please let me know if yo find a solution.
thanks
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I think I figured out why ADE keeps shutting down. I have a LOT of nook books (like 600) and it was bogging down the system. I just kept opening and hitting the nook button until all my books finally loaded onto ADE. Once I did this like a hundred times, it no longer shuts down. BUT I still can't read my library books on my nook and I called barnes and noble and they couldn't figure it out either. They jsut said try another library book. I haven't yet. I got so fed up I went to the library and checked out a real book (gasp!).
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I looked through all of these issues and nothing assisted in my resolution. My ADEv2.x was working...then all of a sudden decided to stop working. Nice.....
I started tracing / tracking what files were being utilized and/or starting and quickly figured something out.
There is a file called "user.config" and was located..on my machine...here:
C:\Users\Administrator\AppData\Local\Adobe_Systems_Incorporate\DigitalEditions.exe_Url_oxhkcwg4hiitguzc245j2ayi3d0zprco\2.0.0.0
My file was zero bytes.
I installed ADE on another system, copied this file from my VM to my machine and TaDAAAA...problem resolved!!!
Hope this helps others as it is another alternative.
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I had the same problem.
The fix for me on a Windows 7 machine.
Locate
C:\Users\(YourAdministratorName)\AppData\Local\Adobe_Systems_Incorporate\
Go up a level to "Local" and delete the folder "Adobe_Systems_Incorporate" as ADE should re-generate the information once you again open ADE.
This worked for me following several install/uninstalls and a lot of other futile attempts.
Thanks and hope this "fix" works for others.
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Thanks!
That worked
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This worked!
"The fix for me on a Windows 7 machine.
Locate
C:\Users\(YourAdministratorName)\AppData\Local\Adobe_Systems_Incorporate\
Go up a level to "Local" and delete the folder "Adobe_Systems_Incorporate" as ADE should re-generate the information once you again open ADE.
This worked for me following several install/uninstalls and a lot of other futile attempts.
Thanks and hope this "fix" works for others.
":
Brilliant! thanks
Stefan
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Lo these many years later, same problem, same solution on a Windows 11 system. Blank screen, uninstall, rename, reinstall, etc., as advised. It wasn't until I deleted that folder in "Local" app date that my books came back.
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Spoke too soon, gone again. I'm guessing same procedure will work again, but is this going to happen every time I close the program?
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This time I only had to rename the My Digital Editions File and all reappeared as if by magic. Clicked on the icon on the taskbar and it opened and started downloading books. No uninstalling or reinstalling or further steps required. I'm breaking in a new computer and I have other things to worry about. It's very annoying.
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I did try this fix on Windows 8.1. It now works.
The crash seems to happen every time the Adobe Reader is left ON
while windows 8.1 is properly shut-down.
The bug won't be happening.
if you close the Reader first then shut-down windows,
With the fix however, all personal notations and hi-lights disappears as well.
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My problem was that digital editions 4 stopped working after a restart -- it did not start at all, even though it had worked
by deleting the Adobe_Systems_Incorporate folder, it then worked
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Thanks! Worked for me too.
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My Adobe Digital just stopped working - the program wouldn't even open. Uninstalled and re-installed same thing, but then tried this and it worked- thanks.
Using on Windows 10 again
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I have equipment using Windows 8.1 and the same problem you described. ADE simply quits working and that for good. No un-installations and re-loads help. The advises given for Windows 7 are not applicable to 8.1 so personally I am getting slightly frustrated. Should I go back to printed books till the e-reading technology becomes more reliable or is there a fix I simply do not know of?
Melly
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Just tried the fix on my Windows 8.1.
Removing and Re - Installing will not work.
If you worry about deleting anything.
Just rename the folder like so : xxxxAdobe_Systems_Incorporatexxxx.
It will regenerate.
ADE will maximize again on screen and won't stay stuck under there the taskbar.
Thanks everyone ....
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It worked for me too on Windows 8.1! Thanks a lot!
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As other replies I updated to ADE4 and it worked, then "suddenly" stopped. Reinstalling, restart etc didn't help. Starting ADE4 while watching Task Manager showed ADE4 appear briefly and then disappear. Reading the forum made me realise that I had recently done a full scan to try finding problems. Following the advice and deleting the Adobe_Systems_Incorporate folder has fixed the problem - YEA!! Now I can get on and read the Raspberry Pi User Guide and maybe soon get away from buggy Windows!
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it worked!!
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I'm having the same problem but can't find an Adobe_Systems_Incorporate folder.
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Same for me - thre's no folder of that name. (Win 8.1)
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I was able to get ADE to work with Windows 10 by going to ADE properties folder and sharing folder (read/write) with all user listed. I then did same with "Documents" folder properties and sharing this. Don't know how long this fix will work; the last fix I did only worked a few days.
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who is donkey, dog ,bitch invented this 3rd class and many of bad thinks, wishes for this program which name is adobe digital edition in this program thousand of error mentioned this program