error check activation

[andrewk10810178]

I cannot download/view a downloaded book from the library. When attempt to download,  message error check activation occurs.  I have attempted to de-activate my adobe account , it won't let me.  Also I have un-installed and re-installed with no luck.  I was able to download with no issues a few weeks ago 

[AadeshSingh]

Hi andrewk10810178,

Is it associated with Adobe Digital Edition?

Have you tried to deauthorize & reauthorize your device?

Regards,

Aadesh

[andrewk10810178]

I have tried to deauthorize adobe digital editions on my computer.  When I attempt it states unable to erase authorization, try again in some time.  The problem is when I download from the public library, the books doesn't come onto the adobe digital editions. It just pops up with message, check activation.  I haven't attempted to add the book to my ereader, as I cannot get to the point yet.

[pwillener]

[topic moved to Digital Editions forum]

[dominic_michael]

Please try with the latest version of ADE (4.0.3.117585), this Error check activation issue is addressed as part of this release. Download the same from, Download | Adobe Digital Editions

[briank20803204]

Hello Dominic, my problem was resolved by De-Authorizing and Re-Authorizing my device.  Thanks to Aadesh.