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Hi,
We just bought new Macbook Pro laptops last Friday and also got Adobe Photoshop CC and Adobe Illustrator CC. Everything works pretty fine, except moving layer content eg. images or fonts around is a bit behind, slow/laggy, without any apparent reason.
This happens despite external screen connected or not. It also happens with or without power adapter connected. We have brand new Mac OS Mavericks and 16GB RAM so performance should not be a problem.
I hope you can help out, we are a digital agency and do a lot of graphical work. Thanks in advance.
Some information (translated from Finnish system info):
Model name: MacBook Pro
Model: MacBookPro11,1
Processor: Intel Core i5
Processor speed: 2,4 GHz
Processor amount: 1
Core amount: 2
L2-memory per core: 256 kt
L3-memory: 3 Mt
RAM: 16 GB
Graphics/Screens:
Intel Iris:
Chip model: Intel Iris
Type: GPU
Internal
VRAM (total): 1024 Mt
Intel (0x8086)
0x0a2e
0x0009
Color-LCD:
Retina-LCD
2560 x 1600
Retina: Yes
32-bit color (ARGB8888)
Mirroring: Off
Online: Yes
Internal: Yes
Acer V243PWL:
1920 x 1200 @ 59 Hz
32-bit color (ARGB8888)
DisplayPort
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I'm having the same issues. Same spec machine. Photoshop CC.
The slowdown and lags are driving me crazy. I got better performance from my 7 year old iMac.
The MacBook is pretty much out-of-the-box. Hardly any other installs apart from a suite of CC apps.
Glad to know I'm not the only one. Any tips to improve performance gratefully received!
Thanks
Christina
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Most likely it is the video card/driver. If you have same setup looks like an onboard Intel Iris. Do not know anything about this chip. Discrete cards are far superior generally.
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Thanks for your response. It's frustrating because I invested a lot of money into a system I thought would be more than adequate for print and web design work. I've run photoshop on non-pro macbooks over the years and not experienced this kind of slowdown. It's the highest spec machine I can afford bit it seems it's not enough for the demands of Photoshop CC?
Other apps seem to fly on this machine. Photoshop chugs. I guess I'll just struggle on until either Adobe or Apple come up with a solution.
Is there an effective way to raise this issue with Adobe devlopers? Or am I doing it? (newbie question - i know!)
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Starting with CS6 Adobe put a lot more reliance into doing things with the GPU. I have heard that Apple is kind of a one shot unit, but is there a way to add a discrete video card.
Don't think there will be a solution to this problem as Adobe is moving to heavier use of GPU and Apple is moving to simplier OS.
If you have CS5 try it and see if it moves faster.
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Here's what Apple says about graphics processor switching under Mavericks:
http://support.apple.com/kb/ht4152
I think there is probably a fix for this. Let me at least hope!
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Umm.... that's a little ridiculous. #facepalm. Do you have any sources to back any this up?
The reality of the situation is that Adobe is moving to do more GPU stuff because the underline OS is allowing them to do so. E.g. Windows graphics compositing engine or OS X CoreGraphics/Metal. Both Operating systems have and will continue to expand on their heavy GPU API offerings. This has nothing to do with the operating system and everything to do with whatever shoddy code is being produced by Adobe these days. Remember this problem was non-existent in Photoshop before CC 2015. I think it is safe to say that someone introduced a regression error somewhere.
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Thanks for the follow up Christina. This is indeed bizarre issue, because I have over 5 years older PCs and the same latest Photoshop CC in them (Windows version though) and no lag whatsoever. The latest Macbook Pro is a brand new and it's just insane, there should not be ANY question about the power sufficiency. My first thought was that it has to be something with the video driver/card, new processor or retina screen compatibility with new Photoshop CC - not tested properly, maybe?
It should be rather easy to troubleshoot this with the dev team, because this specific lag occurs only when for example moving large elements or layers/layer groups around and so far it's only on Photoshop. Illustrator and others seem to work just fine.
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Any news about this issue? It's still bugging us in the Office. I once again have to point out that working with latest Adobe Photoshop CC on Windows on over 5 years old PC works just fine.
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Hi, I bought the latest Mac Book Pro retina 15" (the most powerful available) and I had got the same problems: layer lagging.
I found the bug (for me): Photoshop move layer slowly and lagging layer folders. I tried moving the same objects selecting every layer (not subfolders) inside the folder and they move quickly!
So... is the bug in photoshop layer folders?
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I am getting this same issue - with a late 2013 15in with the top spec graphics chip and CPU.
I tend to run on the highest display setting (1920x1080).
I only get this lag when i am using the machine as a laptop. (Mind you I don't allow for graphics switching so i am always using the most powerful GPU)
I however i don't get this when i am driving an external screen (3 in fact) 30inc Apple display, 27in thunderbolt display and one little samsung with the laptop in clamshell mode.
I am guessing that the issue is related to CC when used with a retina display.
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Any solutions??? Same problem with my Nvidia GTX980..
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i cant believe this problem is still happening. same exact issue here. photoshop cs6 and CC run poorly on my macbook but run smooth on windows 7 on the same exact hardware, macbook pro 2.5ghz core i5, 16gb ram and intel hd 4000. ive talked with applecare about this, adobe support (who hasn't called me back twice now) and no response on how to fix this. its absolutely ridiculous that we are having to go through this much trouble to get this problem fixed. ive brought it up over 5 times now and no solution except for the usual suggestions (turn off hardware acceleration, delete your preferences, yada yada). same hardware, mac osx photoshop cc lags, windows photoshop runs fine.. something is wrong with the mac version of photoshop cs6 and CC adobe please fix this as soon as possible.
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I have W8.1 and same problem.. Its not only Mac version of PS..
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Same problem here. Photoshop CC lags constantly in my 16gig new Mac Book pro than the PS5 version in my 8gig iMac. Please let me know if there is any solution. Im thinking of moving back the PS5 versión in my Mac Book to see if it works better.
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i already tried going back to the trial version of CS5 and it had the same problem. not sure whats going on with it. the last version of OSX i tried before yosemite/mavericks was lion and i dont remember having these problems. maybe the video drivers got screwed up in mavericks or mountain lion and was never fixed even in the release of yosemite. i dont know if this is the correct term but i think its called "redraw" where when you drag layer content around, or if you use the hand tool and move around the window, its choppy and not smooth. its like it moves in little fragments versus a smooth gradient.
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I have the same problem. Will CUDA driver provided by Nvidia resolve this issue by any chance?
NVIDIA DRIVERS Quadro & GeForce Mac OS X Driver Release 343.01.01
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still having the same issue, have contacted adobe support multiple times about it and no fix, im considering using other programs instead from now on
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Hi I have the same problem with my AMD R9 m320x Macbook pro 15 inc (2015)
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Hi HardShock, I already ordered this MacBook with hope to never experience this lag problems again ...
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Same extremely sloppy response problem here:
Mac Pro (Late 2013)
3,5 GHz 6-Core Intel Xeon E5
OSX 10.10.5
Illustrator working fine but making Photoshop almost unusable!
😞
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rMBP 2015 13" Base model + 16 GB RAM
Lightroom for me is fine but Photoshop, Muse, AE, Illustrator all have the same lag problem. Not sure if this is associated with the 6100 card or not. Finder icon scroll also lags too.
When I drag to pick color, lag.
My old PC works like a charm. Albeit the CC 2014.
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this bug actually started happening on windows too when they put in artboards for cc2015. they fixed the bug on windows but they haven't touched it on mac. i dont understand why
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I'm sorry to say that but don't expect this to be solved quickly.
I have a 15" Macbook Pro with 2.3Ghz core i7 and Nvidia GT 750.
Adobe collection is laggy, hard to work with, it's been 2 years now it hasn't been solved.
I stopped drawing because of that.
I'm a designer and I have to work with fast tools so I switched and now i'm prototyping with Sketch. Sometimes I come back to PS and ID to see if something has evolved but... nothing has been fixed so far.
Seems that adobe is to big now to listen to customers problems. (I work with it since v5)
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‌ Reading through the replies. The most obvious issue is that PS is swapping memory on the local drive. Not ram, but the same storage the Photoshop and folders are running from. RAM isn't used for that in PS.
In my experience, setting PS preferences with a separate folder or drive partition just for SCRATCH files makes a huge difference.
Follow these setup tips to optimize and see if it helps: