I have sent you a private message, please reply to the message with the requested information; so that we can investigate the issue further.
I'm getting the same problem
1 person found this helpful
I have checked your account details and I can see that the your EchoSign Pro account status is currently showing cancelled account, it could be billing related issue or bad card n file.
Please login to your EchoSign account & update the billing status or you can contact us at Support | eSign services from Adobe in order to get this issue fixed.
I'm having this problem now. Can someone help me?