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Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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I'm getting the same Exception, using InDesign:

Process:           Adobe InDesign CC 2015 [3550]
Path:              /Applications/Adobe InDesign CC 2015/Adobe InDesign CC 2015.app/Contents/MacOS/Adobe InDesign CC 2015
Identifier:        com.adobe.InDesign
Version:           11.1.0.122 (11100)
Code Type:         X86-64 (Native)
Parent Process:    ??? [1]
Responsible:       Adobe InDesign CC 2015 [3550]
User ID:           393393107

Date/Time:         2015-09-02 14:17:02.577 -0700
OS Version:        Mac OS X 10.10.3 (14D2134)
Report Version:    11
Anonymous UUID:    7EA882AA-67F0-9B9E-74F7-6FB9407DCF94

Time Awake Since Boot: 7000 seconds

Crashed Thread:    0  Dispatch queue: com.apple.main-thread

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:   KERN_INVALID_ADDRESS at 0x00006188003be758

Any ideas?

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Community Expert ,
Sep 02, 2015 Sep 02, 2015

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You'll need to provide more information about what is happening when you crash? Was InDesign working before? Has anything changed in your system?

I'll forward this to the InDesign forum where some users may be able to interpret your report.

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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Thanks, Steve. It was working just fine before I started developing a new document, developing a template as I go.  Nothing has changed in my system -- no Adobe updates (Flash or otherwise), no Mac updates that I know of, nothing new. I sent a co-worker a copy of the file, and it also made InDesign crash on her system, but I don't know what caused the crash from her end.

It happens when I'm typing, when I copy and paste text or graphics, when I add text that flows into the next text box, when I tag some text as a particular paragraph style... probably other times, as well, but I have forgotten all of the times it has given me errors.

I am new to InDesign, so it's incredibly frustrating because I don't know if I accidentally tried to make it do something it's not supposed to do, or if there is something wrong with [my system, my template, my styles, my brain].

I can attach the entire error report, if that's helpful, or send you the file I'm working on... What would be most useful?

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Community Expert ,
Sep 02, 2015 Sep 02, 2015

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Are you the same person who posted the crash report (please post reports on pastebin.com, not here, and provide a link)? If so, you need to run the latest patch for InDesign CS6, then try again. If not, post the crash report and give us the link.

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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No, I haven't posted a crash report. But here it is!

Where is the latest patch for InDesign CS6? (Sorry, I'm new to this forum and to InDesign!)

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Community Expert ,
Sep 02, 2015 Sep 02, 2015

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Help > Updates...

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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Huh. It looks like I already have the most up-to-date updates. I'm not given the option to update InDesign.

Screen Shot 2015-09-02 at 3.02.30 PM.png

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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AND it just happened again, this time while trying to add space after a particular paragraph style... Same Exception Code and Type.

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Community Expert ,
Sep 02, 2015 Sep 02, 2015

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Please put the crash report on pastebin.com and give us a link.

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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Community Beginner ,
Sep 02, 2015 Sep 02, 2015

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And here is the one that just happened, when I was copy/pasting an image from the same document into a new location. Same Exception type and code:

Exception Type:    EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:   KERN_INVALID_ADDRESS at 0x00007f94198039e8

InDesign_CrashReport2_EXC_BAD_ACCESS - Pastebin.com

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Community Expert ,
Sep 02, 2015 Sep 02, 2015

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I branched this into its own topic. Your crash report indicates this is text related. My guess would be either a bad font or a corrupt style.

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Community Beginner ,
Sep 03, 2015 Sep 03, 2015

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Could be... but I uninstalled InDesign, re-installed it, and started over again, with a brand-new file today -- and it happened again. The only changes or additions I have made to the styles is to change the fonts, sizes, and tabs.

I opened a ticket with our IT department, maybe they can help.

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Adobe Employee ,
Sep 03, 2015 Sep 03, 2015

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Based on the crash report I think this solution might work for you InDesign CC 2015.1 crashes while working on text

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Community Beginner ,
Sep 04, 2015 Sep 04, 2015

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Thank you! I just tried the solution... I'll check in later after working on my files for a while to make sure it's fixed!

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Community Beginner ,
Sep 04, 2015 Sep 04, 2015

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LATEST

So far, so good. I only had one crash all afternoon. I hesitate to say that it's fixed... but I'm cautiously optimistic. Thank you all!

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