I am unable to install Adobe Flash Player on my laptop, im using internet explorer, windows 7, when i click on install nothing happens, any ideas on how to install this please?

[Guest]

I like to watch videos and games and up until yesterday i had no problem doing so. Now i am unable to do this as i needed to update Adobe Flash Player but when i click to install nothing happens.  Any idea how i can resolve this?

[amritr91416839]

Hi claireabe

Please follow the link to resolve the issue:

          Installation problems | Flash Player | Windows

If issue still persist,please provide us the specific error messages.

Thanks,

Amrit

[Guest]

Hi Amrit,  I have just tried to install again and this time it worked and said install is complete but I have just tried to go on a game and it is still saying the latest version of adobe flash player is required.  Any ideas what i need to do now?

Thanks

Claire

[amritr91416839]

Hi,

Please reboot your system once after fresh installation & verify which version of Flash player is installed on your system.: Flash Player Help

Thanks,

Amrit

[Guest]

Hi i have rebooted and still not working, im using adobe flash player 18 activeX?

Thanks

Claire

[Guest]

When i click on flash player help it says that adobe flash player is not installed or not enabled but i have checked and it says it is enabled.

[amritr91416839]

Hi,

Can you please verify once is your ActiveX Filtering Disabled?

If not please disable it: ActiveX Filtering in Internet Explorer

Thanks,

Amrit

[Guest]

Hi Active X Filtering was enabled, i have now disabled and its all working fine now.

Thank you so much for you help.

Claire