11 Replies Latest reply on Sep 9, 2015 9:04 AM by midhunmukund

    Adobe Premiere CC 2015 crashes

    midhunmukund

      Adobe Premiere CC 2015 crashes but when Intel HD4000 driver is disabled it works but without OpenCL GPU (AMD HD8670)

       

      Fault bucket 81828548271, type 5

      Event Name: BEX64

      Response: Not available

      Cab Id: 81799928841

       

       

      Problem signature:

      P1: Adobe Premiere Pro.exe

      P2: 8.2.0.65

      P3: 5486db4a

      P4: StackHash_e7de

      P5: 0.0.0.0

      P6: 00000000

      P7: PCH_7F_FROM_ntdll+0x000000000009808A

      P8: c0000005

      P9: 0000000000000008

      P10:

       

       

      Attached files:

      C:\Users\Midhun Mukund\AppData\Local\Temp\WER3A46.tmp.WERInternalMetadata.xml

      C:\Users\Midhun Mukund\AppData\Local\Temp\WER45EF.tmp.appcompat.txt

      memory.hdmp

       

       

      These files may be available here:

      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_5e04b4bc756dfeb27909a78b161bb453d45c9cd_92cab6d5_cab_16baaa4c

       

       

      Analysis symbol:

      Rechecking for solution: 0

      Report Id: 2f92cb3d-5602-11e5-825a-a45d366638e7

      Report Status: 8

      Hashed bucket: 0de0bc65abeb7942795b2ff7fce9fba9