• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error message: E_AUTH_BAD_DEVICE_KEY_OR_PJCS12

New Here ,
Sep 08, 2015 Sep 08, 2015

Copy link to clipboard

Copied

I have been using Adobe Digital Editions for several years.  Today, when I tried to add a book to my library, I received the error message:

Unable to download

Error getting License. License Server Communication Problem:

E_AUTH_BAD_DEVICE_KEY_OR_PJCS12

I checked my computer authorization, which tells me that this computer is already authorized. 

I have been downloading books from this particular source for several years with no problem.

What can I do to remedy this, please, without losing the books already in my library?

I am running Adobe Digital Editions 2.0.67275 on a Mac OS 10.10.4 (Yosemite).

Views

139

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation