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Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler: E_ACT_NOT_READY

New Here ,
Apr 22, 2015 Apr 22, 2015

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I had installed the adobe digital software and the following messsage is showing up:

Fehler beim Abrufen der Lizenz. Lizenzserver-Kommunikationsfehler:

E_ACT_NOT_READY

I have tried to re-authorized my computer - but it doesn't work!!

Thanks for your help

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Adobe Employee ,
Apr 22, 2015 Apr 22, 2015

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For this problem, you need to deauthorize and authorize ADE again.

Launch ADE

Help -> Erase authorization.

ADE will be deauhorized.

Now again AUTHORIZE ADE

Help-> authorize computer.

Error will be fixed !!

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New Here ,
May 13, 2015 May 13, 2015

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I've got the same problem, using MacBookPro OS X 10.10.3

Lizenzserver-Kommunikationsfehler:  E_ACT_NOT_READY

Deauthorizing dos not work either. So there is no way to get further to authorize ADE

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Adobe Employee ,
May 14, 2015 May 14, 2015

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If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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New Here ,
Sep 11, 2015 Sep 11, 2015

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I've a iMac and I try to delete "Activation.dat" but there is no folder "~/Library/Application Support/Adobe/Digital Editions". Can anybody help?

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