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I have a Windows 8.1 Client. I installed Adobe Digital Editons 3.0. My account and the client are authorized. I can start the progam but when i click on library / Bibliothek the program freezes no error message. No further action possible and program must be closed with task manager. I have already tried the following:
Deinstallation and installation of version 2 - same error
Deinstallation and installation of version 4 - same error
Can anybody help?
Hi stephanie,
Please try deleting the Adobe_Systems_Incorporate folder, and see if that does the trick. For reference, see: adobe digital editions has stopped working.
Best,
Sara
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Same problem here. I installed the newest version, but that didn't solved the problem. I use Windows 7.
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Hi stephanie,
Please try deleting the Adobe_Systems_Incorporate folder, and see if that does the trick. For reference, see: adobe digital editions has stopped working.
Best,
Sara
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Hi Sara,
Where's that folder? I can't find it.
Henk
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Hi Henk,
It should be here: C:\Users\Administrator\AppData\Local\Adobe_Systems_Incorporate\...
Please let me know how it goes.
Best,
Sara
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It works (also with the newest version). However it was in a different folder, my own account folder (so C:\Users\Henk\...)
Thanks for your help. Appreciated. I can continue my work now.
regards,
Henk
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So glad to hear you're all set, Henk!
Have a great weekend.
Sara
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Thanks a lot it seems to work!
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Great news! Enjoy the day.
Best,
Sara