My Adobe Digital Editions is not opening library books anymore

[christiana25640927]

"unable to download error getting license"

"License server communication problem!"

E_ACT_NOT_READY

I am a Queens Librarian.

Christian

please reply

[AadeshSingh · Accepted solution]

Hi christiana25640927,

Please follow the instructions given in the link below:

https://helpx.adobe.com/digital-editions/kb/error-e_act_not_ready.html

I hope it helps.

Regards,
Aadesh

[christiana25640927]

Hi Aadesh,

It worked. It was as simple as de-authorizing and re-authorizing my Adobe Digital Edition on my Mac.

Queens Library is now using Adobe's Axis360. So it was dragging all books selected on my Mac to

my device, iPhone6, instead of my Mac. Now it is okay!

Hopefully, it will work separately for my iPhone and my Mac from now on.

I hear Adobe will be come out with a version of Axis360 for Desktop and Laptop computers.

This should solve all of these glitches for customers and librarians in the future.

Thanks,

Christian