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My Safari 'Preferences/Security/Plug-in/Web Settings' says I have Adobe Flash Player ver 18.0.0.232 installed. But when I run the version check from Adobe it says I have Flash Player ver 19.0.0.185 installed. How do I sort this out?...thanks!

Community Beginner ,
Sep 23, 2015 Sep 23, 2015

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Adobe Employee ,
Sep 23, 2015 Sep 23, 2015

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Hi bkpr1,

I've actually not encountered this issue in the past.


Is there more than one Flash Player.plugin item in /Library/Internet Plug-ins?

Have you restarted the browser after updating Flash Player/  If not, please try that.

--

Maria

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Community Beginner ,
Sep 26, 2015 Sep 26, 2015

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Hi Maria...

Thanks so much for your email. Interestingly enough my '/Library/Internet

Plug-ins' folder is empty. I'm not sure what's going on, but I'm going to

down load Flash Player (ver: 19.0.0.185) and see what happens. I'll let

you know!

Thanks again!

Vince Smith

Honolulu

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Community Beginner ,
Sep 27, 2015 Sep 27, 2015

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Hi Again...

Looks like my mac allowed flash player to do an 'auto' update. As far as I

can tell I'm running the current version 18.0.0.232.

Thanks for your suggestions!

Vince Smith

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Adobe Employee ,
Sep 28, 2015 Sep 28, 2015

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Hi bkpr1,

18.0.0.232 is not the latest version.  The latest version is 19.0.0.185.  If you do have 180.0.232 installed, I recommend performing a clean install.  See How to perform a "clean install" of Flash Player in Mac OS X.  I would also check ~/Library/Internet Plug-ins (user's Library directory) and ensure Flash Player.plugin isn't listed.  Flash Player doesn't install to this location so it should not be there.  This is just a check to ensure it didn't get saved there at some point.

--

Maria

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