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I am tired, tired TIRED of attempting to download Adobe Flash Player on OS 10.10.5!!! Can anyone PLEASE spell out how to succeed?

Guest
Sep 29, 2015 Sep 29, 2015

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I am tired, tired TIRED of attempting to download Adobe Flash Player on OS 10.10.5!!! Can anyone PLEASE spell out how to succeed?

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Adobe Employee ,
Sep 30, 2015 Sep 30, 2015

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Hi rpscreen,

In order to provide help as quickly as possible, please put the following information into your post:

  • Your operating system & version
  • Your web browser(s) & version
  • Your Flash Player version
  • Explain your problem in step-by-step detail if possible
  • A direct link to a page that demonstrates the problem (if applicable)
  • If you get error messages, provide a screenshot: http://forums.adobe.com/thread/1070933‌

--

Maria

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Guest
Sep 30, 2015 Sep 30, 2015

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Thank you Maria. I will comply

Rene

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Guest
Oct 01, 2015 Oct 01, 2015

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Hi Maria

I cannot seem to get to the link you provided so am giving the info below

OpSys: OSX Yosimite 10.10.5

Web Browser: Google Chrome Ver 38.0.2125.58 beta

Flash Ver: 19.0.0.185

Link to problem page: https://au.tv.yahoo.com/x-factor/episodes/29672209/the-x-factor-tue-29-sep-season-6-episode-12/#page1 <https://au.tv.yahoo.com/x-factor/episodes/29672209/the-x-factor-tue-29-sep-season-6-episode-12/#page1>

also shows the error!

Thank you for responding

Regards

Rene

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Adobe Employee ,
Oct 02, 2015 Oct 02, 2015

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Hi rpscreen,

Google Chrome embeds Flash Player, as such, there is no separate installer for Flash Player for Chrome.  I see that you are using a beta version of Chrome.  Have you tried using the release version of Chrome?  Is it reproducible there as well?

Unfortunately, I cannot access the content from the country I'm in. It's be great if you could post a screenshot of the error, since I cannot access the content.

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Maria

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Guest
Oct 03, 2015 Oct 03, 2015

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Hi Maria

I followed your advice and reloaded Chrome and it all worked!!

Thank you very much for your help.

Yours very Sincerely

Rene

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Adobe Employee ,
Oct 05, 2015 Oct 05, 2015

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You're welcome, rpscreen.  Glad everything is working fine now.

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Maria

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