Flash player will not work on my Win 7 Desktop

[dib7173850]

Words cannot express how disgusted I am, so here is the facts:  Flash not working  on Win 7 Desktop, (even thought it is loaded, version 19). It does work on my Win laptop after I turned off Active X. I have read everything (I think) to try to get help.  Turn off and on Active X, updated Java, turned off my virus and internet security (AVG) - even read that was a problem.  But, this is not a problem on my win 7 laptop.   Also, I have re-booted every time I make a change.  I am fairly tech smart.  I have uninstalled (even with Revo), and re-installed.  Is there anything else to try to get this work or should I just give up and tell everyone Adobe Flash is so inconsistent and I have no answers.  I am President of a computer club and in a senior development in Florida.  I talk to a lot of seniors and everyone is so frustrated with Adobe Flash player.  This really gives YOU a bad name.  And, this is so sad - because senior really would like to have a good experience on the computer - but, companies like you make it impossible.     If anyone has any suggestions, other than what I have tried - please help.

[andys75622553 · Accepted solution]

Did you try the following Adobe website? Go down to the bottom where it says, "Still having problems?" and click on the link for your browser.

Installation problems | Flash Player | Windows

If this works save the website as a favorite or bookmark.

[dib7173850]

I sent you a reply from the forum site. Thank you so much. I did not realize Shockwave and Flash were the same. You are the man or woman.

[dib7173850]

Oh, yes - Thank You.  Actually, I did not know that shockwave was another name for flash.  That probably sounds really lame, but, terminology is the key.  I am so happy - I wish I could do more than just Thank You.  You can have my first born.  Ha ha.