Copy link to clipboard
Copied
In creative cloud, when installing updates, it says "failed to update" and not other option
Finally (on Saturday morning CET ) the problem solved without intervention. I assume, it was not a configuration or software issue but an overload or timeout issue. If that is the case, it would be good to have somewhat more meaningful error messages in CC updater.
Thanks again,
Johannes
Copy link to clipboard
Copied
Please let us know the error code and operating system version as well.
Refer:Error code 2 or 50: Creative Cloud desktop app update failed
Will help accordingly.
Hope this helps.
Regards
Megha Rawat
Copy link to clipboard
Copied
Could you please provide the screenshot of the error message. This will help us a lot with resolution.
Regards,
Anupriya Khare
Copy link to clipboard
Copied
Hi Johannes,
Please refer the links below.
Hope this will help you.
Regards,
Anupriya Khare
Copy link to clipboard
Copied
Finally (on Saturday morning CET ) the problem solved without intervention. I assume, it was not a configuration or software issue but an overload or timeout issue. If that is the case, it would be good to have somewhat more meaningful error messages in CC updater.
Thanks again,
Johannes
Copy link to clipboard
Copied
moving to Creative Cloud Download & Install