CP3: Anyone using two monitors?

[mlandreth]

My laptop is plugged into a docking station that has two monitors attached. I can open and edit Captivate files, but when I try to record using either monitor, Captivate minimizes and appears in the tray, but never presents a recording window. When I click the Captivate 3 on the task bar, a message appears advising my recording is ending. When I look at the captured file, it's just black, as though it's recording the inactive on-board laptop screen or a phantom, third LCD.

There's no problem with other tested applications, including recording apps such as Camtasia 5, but of course I need to finish a project in Captivate.

I've used all hardware before, the only thing that's new is the two-monitor configuration, which I'm disabling for now.

[mlandreth · Accepted solution]

Did some further checking and found this site recommended for other system problems: http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402464&sliceId=1

Renaming the captivate_v30.dat and opening Captivate fixed the problem...until I decided to swap the roles of the primary and secondary monitors. Renaming it a second time fixed it for the current monitor setup.