2 Replies Latest reply on Oct 17, 2015 1:16 AM by Rajashree Bhattacharya

    Extensions not working

    sienac115 Level 1

      Hey there, I have recently updated my software to Adobe Flash CC 2015, and for two days straight I have been struggling to download extensions, specifically, Keyframe Caddy.

      I actively used this extension prior to the update and I am extremely frustrated that it wont work. I tried using extensions manager and creative cloud, it says it has successfully been installed, however when I open Windows>Extensions, there is nothing there. All my extensions are missing, however it clearly states on both creative cloud and extensions manager that it has been installed. I have been skimming the web for three days now and have been trying desperately to get it to work, but to no avail. I am at wits end and have resorted to forums, which is not my favorite thing to do.

       

      I hope to hear from somebody soon!
      Siena.