Error Encountered in Source File

[trailwalker0301]

I'm trying to insert a *.mp4 video file into a PPT file using Adobe Presenter 10.0, but I get a message stating "Error Encountered in Source File". What is strange is that I was able to insert a video with the same format properties last week, and publish the presentation successfully. Now, Adobe produces this error message, even when I try and insert the same video (or even a newly created video) onto a new PPT presentation slide.

[renouxsuzy]

I get the same error message. I tried with other formats but I still can't insert video with adobe presenter 11. Can anybody help please?

[zeeshan_hussain]

Hi,

Could you please package the presentation and share it along with video files using drop box. kindly share the link to zhussain@adobe.com

Thanks,

Zeeshan Hussain

Adobe Presenter Engineering Team