I'm trying to download a book and it won't download into ADE so I was instructed as below by the suppliers to: 1. Un-authorize, and then re-authorize, Adobe Digital Editions (ADE) on your computer using the “Help” menu in ADE: -To unauthorize ADE, click “

[darrylm72621244]

I am trying to deauthorize and then reauthorize ADE but it won't recognise my password.  i was instructed by the ebook suppliers to do this since the .acsm file isn't recognised by ADE.  How do I deauthorise and then reauthorise the ADE on my computer.  This has also been a waste of my time.

[Nanaky]

Which operating system you used?

[darrylm72621244]

Windows 7 Professional

[Nanaky]

1. Close all applications.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
5. Select the Adept key.
6. Choose File > Export.
7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
8. Right-click the Adept key and choose Delete.
9. In the Confirm Key Delete dialog, click OK.
10. Close the Registry Editor.
11. Open Adobe Digital Editions and reauthorize.