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I have installed Flash Player. I have enabled Flash Player in Win7. Win 7 still asks me to download Fash Player

Community Beginner ,
Oct 21, 2015 Oct 21, 2015

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I have installed Flash Player.

I have enabled Flash Player in Win7.

Win 7 still asks me to download Fash Player

..... what do I do now?

aland94403730

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correct answers 1 Correct answer

Community Beginner , Oct 22, 2015 Oct 22, 2015

OK.

Problem solved - simply!

Secret is to turn off ActiveX filtering.

On an IE browser page click on the cogwheel icon (top right hand corner of screen)

From the dropdown menu select 'Safety'.

Chances are that ActiveX will display in a second menu - with a tick alongside it.

Click ActiveX to disable it.

Job done.

Why, oh why, this cannot be explained when the problem is so well known!

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Adobe Employee ,
Oct 21, 2015 Oct 21, 2015

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what browser?

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Community Beginner ,
Oct 21, 2015 Oct 21, 2015

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Browser is IE 11

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Community Beginner ,
Oct 22, 2015 Oct 22, 2015

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OK.

Problem solved - simply!

Secret is to turn off ActiveX filtering.

On an IE browser page click on the cogwheel icon (top right hand corner of screen)

From the dropdown menu select 'Safety'.

Chances are that ActiveX will display in a second menu - with a tick alongside it.

Click ActiveX to disable it.

Job done.

Why, oh why, this cannot be explained when the problem is so well known!

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Adobe Employee ,
Oct 22, 2015 Oct 22, 2015

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Hi aland94403730,

Checking for ActiveX Filtering was going to be my suggestion after finding out which browser you were using.  Glad you were able to solve the issue.

--

Maria

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Community Beginner ,
Oct 22, 2015 Oct 22, 2015

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Hi Maria.

Thanks for responding.

Just a great shame that a simple answer to a well known problem wasn't even hinted at in the Windows installation instructions. All it would take is "Ensure ActiveX filtering is disabled." with a link to 'how to do it'.

Kind of endorses my view that instruction manuals are written by experts who can't relate to the problems faced by Joe Public.

aland94403730

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