trying to download photoshop. Download failed. any suggestions?

[franki4775041]

Need help here. Pressed install button, at 46 percent it said. Download failed.

Now what?

[John T Smith]

Please read https://forums.adobe.com/thread/1499014

-try some steps such as changing browsers and turning off your firewall

-also flush your browser cache so you are starting with a fresh browser

http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

[franki4775041]

This is the message im getting.

Exit Code: 34 Please see specific errors below for troubleshooting. For example,  ERROR:   -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 0 error(s)    FATAL: Payload 'Camera Profiles Installer 9.0.0.50 {539AEF15-3A2B-4A31-A587-7E90F7D9C700}' information not found in Media_db. 

[Atul_Saini]

Hi franki4775041, Kindly try : Re: Getting fatal Exit Code 34 when installing an app