Copy link to clipboard
Copied
Hi everyone,
I have a problem, I used to use my work computer to read e-books, and I authorize this computer with my ADE ID. I l left the work and I uninstalled ADE in that computer, and when I go to install ADE in my home laptop ADE tell me that I cant authorize my computer with that ID because I used this to authorize other computer. I can't understand why. It is a bit frustrating I spend 80 € in two books for my degree and now I can't read it. Please, someone has had the same problem and can help me? Thanks a lot. regards.
Notes: I have restarted my password and I can access perfectly to my Adobe count on the Internet.
Copy link to clipboard
Copied
Which operating system do you use?
Copy link to clipboard
Copied
Hi Nanaky,
I'm using windows 10,
Thanks,
Copy link to clipboard
Copied
Try this:
Open Digital Edition.
Choose the option under Help to remove the Authorize.
Then try to authorize again.