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Erase all authorizations and start over?

New Here ,
Oct 27, 2015 Oct 27, 2015

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Hi!
I've authorized the maximum limit of devices for the id in digital editions.
The problem is though, that I sold two of my computers last week just to buy a new one. When I now try to authorize this new computer it (of course) says that the maximum authorized computers is reached.

Is there a way just to de-authorize all of the computers and just start over? The old computers is in new hands and out of my power.

Thanks!

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LEGEND ,
Oct 28, 2015 Oct 28, 2015

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Reset the activation can only customer support. Please contact customer Support: Kontaktaufnahme mit Kundendienst

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New Here ,
Oct 28, 2015 Oct 28, 2015

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Well, I was in contact with them yesterday and they said that they didn't handle digital editions and sent me here instead...

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LEGEND ,
Oct 28, 2015 Oct 28, 2015

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Try its again. The password reset are work not over the forum. At me the customer support has help.

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