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Am unable to authorise my id in my computer

New Here ,
Sep 24, 2014 Sep 24, 2014

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Bought first eBook and authorised Adobe Digital Editions on my computer; click on eBook, and now this message appears: Unable to download Error getting . Activation Server Problem: E_ADEPT_REQUEST_EXPIRED

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Participant ,
Sep 24, 2014 Sep 24, 2014

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New Here ,
Oct 29, 2015 Oct 29, 2015

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I have the same problem. Computer crashed. I had to reinstall ADE and lost all the books I had purchased, which I now have to download again. But ADE now it won't allow me to authorise computer. I also cannot de-authorise - because its not authorised yet. SO WHY does this have to be so complicated?

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LEGEND ,
Oct 29, 2015 Oct 29, 2015

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When you get E_ADEPT_REQUEST_EXPIRED you have a wrong time, date or time zone. When the Program try to authoirze on device get a error because not the right think for your place. When change it in right form it should work.

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New Here ,
Oct 29, 2015 Oct 29, 2015

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I changed the time to one hour later - because of DST and now it works. I still don't get why this is an issue.

Many thanks

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LEGEND ,
Oct 29, 2015 Oct 29, 2015

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The program and the activation server must have the same time. If you have set a other time its not work. This problem exist by any programs.

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