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Ebook transfer Error

New Here ,
Oct 29, 2015 Oct 29, 2015

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I have a PC Windows and Kobo Aura H2O. I am trying to transfer a book that I borrowed from the library to my Kobo but I am constantly getting a message: E_IO_CANNOT OPEN_Failed to write destination file. Could you please help me with this? My computer is authorized and I followed the process very carefully.

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LEGEND ,
Oct 30, 2015 Oct 30, 2015

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Has you both authorize with your Adobe ID?

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