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resetting of activations

New Here ,
Nov 01, 2015 Nov 01, 2015

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I rec'd an error message when I tried to load books on my Kobo. I have been

trying to get the activations reset. I have been told I need an agent to

reset it. For some reason my contact is a german and I speak nothing but

English. Thank you. Gwendolyn Stapleton

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LEGEND ,
Nov 01, 2015 Nov 01, 2015

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Try to contact the customer support (english) over Chat: Contact Customer Care

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New Here ,
Nov 01, 2015 Nov 01, 2015

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I truly must be doing something wrong, it just seems like I am going around in circles, answering the same questions

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LEGEND ,
Nov 01, 2015 Nov 01, 2015

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Open the Link:

choose digital edition
Choose Adobe ID and Login
then click on the blue Botten and you can choose chat. Work it now?

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