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I cant get my Make My back round Awesome
Can anyone help me Please
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Hi there
Is this even related to Adobe Presenter? Was it perhaps dictated and converted using Speech to Text?
We need more information in order to help.
Cheers... Rick
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Hi yes its where you habe solid backround and you can change the backround when recording. I can't make it work.
Sent from TypeMail
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Hi,
Please check the help link here- https://helpx.adobe.com/presenter-video-express/help/enhance-video.html
Kindly let me know if you need any further details.
Thanks,
Zeeshan Hussain
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Hi Rick
Hope you get this please see below
Its took me 3 days to purchased Presenter, finally I got it
After that it still not work I talked to 3 people on line support no one
can help
It’s like a joke at this point
Can anyone please help me
Its asking me for serial numbers but I purchase it per month
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Hi,
You must have used some Adobe Id to purchase the license.
While installing the product, you should sign up with the same id you used to purchase Presenter.
It should not ask you for serial key.
Did you do the same ?
In case yes, and it is still asking serial key, please send the logs using :
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Thanks
Alpi Agarwal
Adobe Presenter Engineering Team
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