Exit Code: 7

[Jacqwil]

Okay, the other day I installed Photoshop, Adobe Flash Player and Adobe Premiere and then I decided to install Dreamweaver and that's when things went pear shaped. No matter what I have tried (reading through the forums) I cannot get it to install. Here are the errors I am getting:

Installer has detected that a machine restart may be pending. It is recommended that you quit the installer, restart and try again.

or if I decide to not quit the installer I get an Exit Code: 7 message:

Exit Code: 7

-------------------------------------- Summary --------------------------------------

- 1 fatal error(s), 3 error(s), 6 warning(s)

WARNING: OS requirements not met for {33A3F995-8333-4676-8D6F-AB7674BB52EA}

WARNING: OS requirements not met for {694213D7-1E0E-4C8F-B822-E2E3680C0FCE}

WARNING: OS requirements not met for {AAE6F374-91CB-45FB-9282-4CFA0DED2088}

WARNING: OS requirements not met for {C79312BD-3E76-4474-A10C-1435D1856A4B}

WARNING: Display requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}

WARNING: OS requirements not met for {FBB02B04-C034-4382-A3F6-57416E2752C4}

ERROR: Found payload conflicts and errors:

ERROR:  - Adobe Flash CS5 depends on Adobe Flash Player 10 ActiveX to be installed.

ERROR:  - Adobe Flash CS5 depends on Adobe Flash Player 10 Plugin to be installed.

FATAL ERROR: Conflicts were found in the selected payloads. Halting installation.

I have tried all of the suggestions here:

Errors "Exit Code: 6," "Exit Code: 7" | CC, CS6, CS5.5

Such as

1. Repair Microsoft Visual C++ Redistributable Package

2. Restart your computer in a minimized state.

3. Repair the Microsoft Windows Installer (Windows).                                     

4. Uninstall Adobe AIR and then reinstall AIR and Adobe Help.

5. Solve a specific Exit Code 6 or Exit Code 7 error description.

6. Analyze the installation log file for more information.                               

7. Install Adobe Drive

and none of this helped. I noticed while searching through the forums and internet articles that there are a lot of people with this same problem although their Exit Code: 6 & 7 messages were different.

Most of the suggestions made did not work for me or others. I think that it is about time ADOBE got this sorted as people pay a lot of money for their products and it is unfair that they become useless because we can't install the software. If I find a solution I will post it here.                             

[Sheena Kaul]

Hi,

This link might help: CS5 wont Install Exit Code 7

Regards,

Sheena

[Jacqwil]

Thanks Sheena, this did not work either, however I have found the solution.

[Ned Murphy · Accepted solution]

Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

[Jacqwil]

If you had read my post properly you would have seen that I have already tried your suggestions

[Jacqwil]

Thanks to 7Guru7's response found here: can't install Adobe CS6: machine restart may be pending I used the solution they found here: The VaderVideo Blog Frames | Camera Imagery and Imagination Explained in Words: Adobe Creative Cloud...

This is the solution here, which is part of a conversation they had with Adobe Tech Support:

Vijendra: May I know if you are logged in as Administrator to the computer?
Andreas: I am
Vijendra: May I know if you have a 32 bit or 64-bit operating system?
Andreas: 64 bit, win 7
Vijendra: Please navigate to C:\Program Files (x86)\Common Files\Adobe
Andreas: am there now
Vijendra: Inside Adobe folder do you have a folder called OOBE?
Andreas: yes
Vijendra: Please rename that folder to OOBEold.

I restarted the computer before trying to reinstall CS5 Master Suite and this time it installed without a glitch.