E_ACT_TOO_MANY_ACTIVATIONS

[hegelec]

Locked out of mobile access to ADE following firmware reset on Android OS.

I have 2 mobile devices (Android OS), and have previously authorised these devices with Adobe. Over the lives of the devices, I have had to reset the firmware on each multiple times. Unfortunately, it seems that ADE treats the reset device as a new device, rather than the same. Each time I reauthorised my devices following a reset, I was inadvertently racking up my activation count with Adobe. I must have finally reached my limit, because I now get the error "E_ACT_TOO_MANY_ACTIVATIONS" when attempting to reauthorise. There is no workaround for temporary access on Android the way there is for Windows. And there is no way to deauthorise the redundancies on my end, because all of those "devices" effectively ceased to exist upon resetting the firmware.

Please, can someone with Adobe help me to get my activation count reset?

[dominic_michael]

Posted a PM, please check your Inbox and revert.

[rethus]

Have the same error. Plesse add a section in the Useraccount to delete old sessions.

This error is one oft the most in conclusion Witz AdobeID.... Time to enhence your customer support to give better user experiences!!

BTW: 24 hour chat support is even not good... Waiting now more than 40minutes (0:35 german time), Noone answers.

[Nanaky]

Try it later again. Sometimes the customer support has to many customers.

[nancyp10001113]

Bonjour j'ai le message too many activation, est-ce possible de m'aider svp !!!