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All of a sudden about 2 months ago, Flash Player update cannot connect to the servers. I would think that it was an Adobe software problem except Java update and Start Menu X update also cannot connect to their servers. I am not aware of making any changes to my network settings, so something must have gotten blocked ancillary to something else that I dd or installed. What do these products have in common in their connection to their servers? Common protocol? Use the same port? Something even more esoteric?
I know that I can manually update these products but it is a pain to do so. I would like to fix the problem.
Any thoughts?
Thanks.
-- Tim
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Hi thvanderwall01,
No changes have been made to the Flash Player background update service. Since you have multiple programs that are not updating as expected, the problem is somewhere on your system. Do you use a firewall? Anti-virus software, etc? Installed some program that may have made changes to your system?
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Maria
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Thank you, but that is what I stated my original question. I know something that I have done must have caused the problem. I just cannot figure out what I did or what to change to fix it.
I am trying to pin down a commonality between the products updaters so that I can determine just what is being blocked. Is it a particular protocol that is used? Is is that these installers all use a particular port?
Thanks.
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Hi THVanderWall01,
I can't speak for the non-Adobe products, however, the background update service uses port 80 for HTTP requests and port 443 for HTTPS requests.
The Flash Player install log file (FlashInstall.log) may provide information to assist in troubleshooting. Please do the following:
Thank you.
--
Maria