When I try to Send for Signature a doc in Adobe Acrobat DC

[everettreiss]

When I try to Send for Signature a doc in Adobe Acrobat DC > I Prepare Form for the PDF and add signature field > click Send for Signature > click Ready to Send > and keep getting "Could not send.  An error has occurred.  Please try again."

When I try to send through https://cloud.acrobat.com/sendforsignature I keep clicking the Send for Signature button, but the page just keeps reloading/refreshing.

Anyone have any idea of how to resolve this and actually be able to send a PDF for signature?

[Anubha_Goel]

Hi everettreiss,

Could you please refer another thread discussing the same issue and see if that helps in your case:

'Could not send' error message when sending a file for a signature

Let me know.

Regards,

Anubha

[everettreiss]

Thanks Anubha,

Looked at the thread, and it doesn't apply to my situation - I recently created my Adobe account with one email address, and haven't changed my primary email address.

Everett

[thr32706469]

Same thing here!  No fix!  I'm seeing this is a problem for more than me.  Okay, my clue to find a new e-sign service.  I've chatted with customer service and they too can not help. 

[jmzimmerle]

Same here - online (chat) tech support does not seem to have a clue as to what is going on...

[kvoris]

This is still an issue... Anyone have any luck figuring it out?

[bevl60364153]

I'm having the same issue today when it worked just fine a few days ago.  Error message says - The service you are trying to reach is temporarily unavailable.  Please try again later.  Did anyone get any resolution to this issue?