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I want to change my Emailadress on ADE, because my old adress will be removed within three weeks.
I already changed my adress on my Adobe ID, but I am not able to change it on ADE.
ADE doesn't recognize my old adress when I use CTRL-SHIFT-D.
I contacted the helpdesk about this, but they couldn't help me.
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If you want choose the E-Mail-Adresse should do it in his account: www.adobe.com -> Menage Accounts.
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No Nananky, as I wrote before, that's for changing my Adobe ID. I already did that with succes.
But I want to change my Abobe Editions mailadress. And that isn't possible, because ADE don't recognize my old adress, so I can't change it.
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Which operating System do you used?
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Internet Explorer
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That is only a Internet Browser.
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I don't know what you mean?
Kobo reader?
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You want change the Adobe ID in Digital Edition. On which device you are install it. Its a Windows or Macintosh-Device?
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Windows. But my ID is already changed. Only ADE can't be changed. Therefore I Can't use Crtl-Shift-D. ADE doesn't recognize my old emailadress. I've discussed this also two times on the chat. But they told me to go to the forum. They couldn't change this for me.
I hope you understand this is all very frustrating.
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I think this wil do! Thank you.
I don't dare to do it right now, because I'm afraid I can't connect my only working E-reader again, before my account is reset, do to too many devices.
I have two ereaders, and only one is working right now.
But again, many thanks.
Now I will go back to chat for resetting my account.
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^^ Good Luck.
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If you want used a other Adobe ID, you should say which error message you get exactly when try to remove.