Need to download/reinstall RoboHelp 11 after computer was reimaged.

[jenniferb93234020]

My computer was reimaged and I need to download and reinstall Robohelp 11. I do not want to upgrade at this point. Where can I find the appropriate download for RoboHelp 11?

Thank you.

[Willam_van_Weelden]

For an overview and step by step guide, see: http://technolux.blogspot.co.nz/2011/02/adobe-direct-download-links-less-akamai.html

For the download, take the RoboHelp 9 link and simply change the '9' version number to '11'

[jenniferb93234020]

Thank you for the information. I did try the download, making the change from '9' to '11', but received

HTTP ERROR: 404 /support/downloads/dlm/main.jsp

RequestURI=/support/downloads/dlm/main.jsp

Still looking for a way to download RH11.

Again, thank you for the suggestion.

[Peter Grainge · Accepted solution]

Contact Adobe Support. They can give you access to older versions if you can prove purchase.

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See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

[jenniferb93234020]

It took a few calls to support (during the first of those calls I was told I had to go through the forum), a few transfers, and plenty of waiting to find someone who could look into the purchase order, but I eventually got what I needed. The fellow who was finally able to help me was fantastic - very courteous and went the extra mile.