How do I erase authorization of closed OverDrive account?

[krysiag76078667]

Hello. I am trying to erase an authorization on ADE. The OverDrive account I used to authorize ADE was closed, and I created a new one. But it won't let me erase the old authorization. It keeps saying "Your user credentials do not match." I know I am using the correct login and password. Is it not working because the account is now closed?

[Nanaky]

Which operating system do you used?

[krysiag76078667]

Windows!

[Nanaky]

Should the other way not work for registry remove try this:

1. Close all applications.
2. Choose Start > Run.
3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
5. Select the Adept key.
6. Choose File > Export.
7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
8. Right-click the Adept key and choose Delete.
9. In the Confirm Key Delete dialog, click OK.
10. Close the Registry Editor.
11. Open Adobe Digital Editions and reauthorize.

[cselhost · Accepted solution]

You need to delete out a few registry keys to clear the activation for ADE. You must have administration authority.

On Windows it can be found here:
Open Windows Registry by using the command prompt and typing 'regedit' or by opening the start menu and searching for 'regedit'.

Search for the following folder:
HKEY_CURRENT_USER\Software\Adobe\Adept\Activation

The 'Activation' folder can be entirely deleted.

Restart ADE and it should be deactivated at this point.

[krysiag76078667]

Thank you so much!! This method worked, and I was able to authorize another ID.