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Can't get library books from into ADE?

New Here ,
Nov 11, 2015 Nov 11, 2015

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Can't get library books into ADE, it says Error , check activation. I tried to erase authorization, it doesn't recognize password, please help

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LEGEND ,
Nov 11, 2015 Nov 11, 2015

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Do you used Windows or Macintosh?

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New Here ,
Nov 11, 2015 Nov 11, 2015

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windows 7

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LEGEND ,
Nov 11, 2015 Nov 11, 2015

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  1. Close all applications.
  2. Choose Start > Run.
  3. In the Open text box, type regedit and then press Enter. The Registry Editor opens.
  4. In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept
  5. Select the Adept key.
  6. Choose File > Export.
  7. In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.
  8. Right-click the Adept key and choose Delete.
  9. In the Confirm Key Delete dialog, click OK.
  10. Close the Registry Editor.
  11. Open Adobe Digital Editions and reauthorize.

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New Here ,
Nov 12, 2015 Nov 12, 2015

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Thank so much for your time but I couldn't do what you suggested - I'm very computer illiterate so I did what somebody else suggested - uninstall ADE 4.5  and install a lower version , in this case 3.0. It is working really well so far. Thank so much for your time.

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LEGEND ,
Nov 12, 2015 Nov 12, 2015

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No Problem.

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New Here ,
Nov 11, 2015 Nov 11, 2015

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windows 7

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