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I purchased an ebook which I could not open in iBooks, which is frustrating in itself, but had to download ADE. I opened it first on my Desktop computer and then emailed it to my iPad because ADE couldn't see my Desktop. When I try to open it on my iPad through Bluefire Reader ~ I only get I get an error telling me that "Trios item was originally downloaded with a different user account to Adobe ID. to continue, please add that account." I don't have any other account, so how can I read this on my iPad?
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You must used the same Adobe ID how used in Digital Edition by the first open. This is the "key" to open the eBook.
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apparently I didn't use any Adobe ID in the permissions it says it's licensed to unknown then urn uuid and a long serial number
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Have you sometime open the eBook successfully?
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yes I can open it on my Desk Top, but not on the iPad, which is what I really need to do
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Have you Digital Edition on you Desktop authorize with the same Adobe ID?
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it won't let me says I have to authorise with an ID not already in use on a different device
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Which error message you get exactly?
Have you open the eBook without authorize the Digital Edition?
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error message:
You can only authorise this computer with an Adobe ID that hasn't been previously used to authorise any other computer or mobile devices. Please try again
I think I must have opened it without authorising, but I thought I had
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Start Digital Edition.
Press ctrl + shif + d (windows) or cmd + shift + d (macintosh)
accept that should remove the authorize.
then go to help < computer authorize and enter your Data
The eBook are linked with the empty authorize. You must ask the seller/Library of the eBook for new Download without authorize. Then can download again and linked with your adobe id.
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Thank you
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You are welcome.