New screens not fitting into set recording area despite setting it to do so

Report · Mar 19, 2008

Hello-

I was capturing using Captivate 3.0 in the demonstration and training modes, and using the Custom Size settings.

I had the recording area set so the screen I wanted captured would snap to the recording grid, and the recording settings were such that the new window would be placed in the recording area.

Yet, when the next page came into play in the sim, it's width bled out of the frame to the right, with everytihng else being properly constrained.

What is causing this to malfuncton??

Report · Mar 19, 2008

Any chance you changed the window size of the application you are capturing
in between recordings?

Steve

--
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

Report · Mar 19, 2008

Hi Steve-

Not sure I follow you.

This occurs in a single capture sequence, wherein one link takes me to another screen.

In this case, unlike others where it has been performed properly and fully appears within the red frame, it bleeds its right-hand contents --including a scroll bar -- about 30 pixels or so to the right of the frame...

Report · Mar 19, 2008

I was trying to picture what you meant by the content bleeds out - the most
obvious thing to me would be that the size and/or location of your window
changes. Meaning you have a red box on screen showing where Captivate is
capturing, and your window is not fully within the box.

If this is not what you mean, then I guess you mean that the window and the
red box are both correctly positioned, yet Cpativate somehow captures an
area to the left of intended??

If you can give more detail, or point to a screen shot, then it will be
easier to understand what you are describing.

Steve

--
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

Report · Mar 19, 2008

Hi all

Sorry, before seeing this one, I posted an answer over in this thread where the same question was asked.

Perhaps what is there will help both with understanding and the solution?

Cheers... Rick

Report · Mar 20, 2008

Here is an example of what I am talking about.

Bleeding

Report · Mar 20, 2008

Hi Swataz

Here is my best guess at what is happening to you. You may have configured your recording size to be the size of Internet Explorer with no scroll bar present. But during the process of recording, you clicked a link that caused IE to change, by adding the scroll bar. This pushed the right edge out of the recording area.

Try following the steps in the browser without recording. Pay close attention to what happens to the actual browser size when you click the link. That should give you some feedback as to what is happening.

Cheers... Rick

Report · Mar 20, 2008

> Here is my best guess at what is happening to you. You may have configured
> your recording size to be the size of Internet Explorer with no scroll bar
> present. But during the process of recording, you clicked a link that
> caused IE
> to change, by adding the scroll bar. This pushed the right edge out of the
> recording area.

The window does not resize when IE adds the scrollbar. Looks like he's just
got a different window size from when he started.

Sawatz - all you need to do is resize your Explorer window so that it fits
exactly inside your red box.

Steve

--
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu

Report · Mar 20, 2008

Hi Steve

Yeah, I really didn't think that IE would actually resize based on that, but it was the only thing that seemed to make sense based on the original description. That things were fine and suddenly changed. I do know that some sites can have JavaScript embedded that will change the shape and location of the browser when the page is viewed. Maybe that's what's up.

Weird... Rick

Report · Mar 20, 2008

> Yeah, I really didn't think that IE would actually resize based on that,
> but
> it was the only thing that seemed to make sense based on the original
> description. That things were fine and suddenly changed. I do know that
> some
> sites can have JavaScript embedded that will change the shape and location
> of
> the browser when the page is viewed. Maybe that's what's up.

Yeah but if they are messing with windows using JavaScript, it seems the
whole world uses one trick - Full Screen ... which is so durned annoying on
big screens like 1920x1200!!!!! Leave My Windows Alone, I Say!!!

:-)

What I think has happened here, by the way, is that on first selection of an
application, Captivate selects an area of the screen that exactly matches
the application window location and size. Subsequent recording sessions seem
to remember that size and location until you make a new selection (new
application, or new target option). Make a slight change to your window size
and tadaaaaa ....

It's my opinion and I'm sticking near it :-)

Steve

--
Adobe Community Expert: eLearning, Mobile and Devices
European eLearning Summit - EeLS
Adobe-sponsored eLearning conference.
http://www.elearningsummit.eu