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Flash Player refuses to load on Vista SP2 Platform

New Here ,
Nov 25, 2015 Nov 25, 2015

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Adobe Employee ,
Dec 01, 2015 Dec 01, 2015

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Hi Tweedletwo‌,

This is the online installer that is failing. I'll need the installation log file to investigate further.  Please provide the Adobe_ADM.log file saved at C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs using the instructions How to share a document to upload the file to cloud.acrobat.com or a file sharing service of  your choice and post the URL in your reply.

The offline/standalone installer should work and is posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems' section.  Please do provide the Adobe_ADM.log file as it will help us understand why the online installer is failing.

Thank you.

--

Maria

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