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Not able to transfer e-book to a device

New Here ,
Nov 25, 2015 Nov 25, 2015

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I'm getting an error message "CE Copy not allowed" on Nook device. I've tried to authorize my PC but i got "You can only authorize this computer with an Adobe ID that hasn't been previously used to authorize any other computer or mobile devices. Please try again". What should i do now in order to transfer my purchased e-book to my reader on my home PC?  I forgot to mention that all device options (delete, authorize....) are grayed out.

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LEGEND ,
Nov 26, 2015 Nov 26, 2015

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To solved the problem on Digital Edition. Start the program. Press CTRL + SHIFT + D. Accept that authorize should remove. Then go to help > authorize Computer. Enter you Data.

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New Here ,
Nov 26, 2015 Nov 26, 2015

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Thanks a lot for your advice. I've removed the computer and then authorized it successfully.
When tried to add the .acsm file to ADE i got the error that the license is already fulfilled by another user. Maybe the only option is to read that book on my PC and  to buy another one just to try if it's gonna work. I'm really upset with that program - ADE i mean. Grrr..

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LEGEND ,
Nov 26, 2015 Nov 26, 2015

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Has you open the eBook before (before you has authorize successfully)?

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New Here ,
Nov 26, 2015 Nov 26, 2015

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Yep, i've opened it on ADE but was not able to transfer it to my Ebook reader device.

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LEGEND ,
Nov 26, 2015 Nov 26, 2015

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Its linked with the empty authorize. Do you need a new Download to linked with your Adobe ID.

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New Here ,
Nov 26, 2015 Nov 26, 2015

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I downloaded a new ebook with DRM protection and tried to send it to my Nook. It was successfully sent this time but when i opened it on the device i got an error message "Error dialog: user not activated". So i performed a factory reset and after that everything worked fine with the new book.
Thanks a lot for your helpful advises.

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LEGEND ,
Nov 27, 2015 Nov 27, 2015

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You are welcome.

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