In RoboHelp 7 for HTML (but also v6), weI have problems with
editing map keys for context-sensitive help.
When we were using RoboHelp 6 for Word, editing map keys was
easy.
When we switched to RoboHelp for HTML (first v6 then v7), we
could never figure out how to do this. We fully understand how map
keys work, and we are computer-savvy. However, perhaps we are
experiencing some kind of bug.
For example, if we generate a new topic, we disabled
automatic map key generation. Instead, we want to add our own map
key number to this new topic. We select Topic Properties >
Advanced > Edit Map Key to get to the map key editor. No matter
what we try, we cannot add a new map key to the new topic.
Similarly, changing the number of a map key is not possible.
Basically, the task buttons at the bottom of the Edit Map Key
screen are always disabled.
We are currently editing the map key files directly, but that
is not a solution of course.
We read the Help documentation very carefully, but we simply
cannot use these disabled task buttons, so that we are
stuck.